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The shipping address on the packages is your address, in order to strengthen your brand image (and to make T-Pop disappear completely in the eyes of your customers). 

You will be asked to enter an exact address in the "Preferences" section of your dashboard, it is important to enter a valid address: any returns of parcels for lack of addressing or access will automatically be made to this address.

In the same way, if your customer makes a mistake (size or color for example), you will have to ask him to return the product, then you will have to place a new manual order.

If your customer makes a mistake (size or color for example), you will have to ask them to return the product to you, then you have to place a manual order again.

Of course, in case of a printing defect or an error on our part, we will resend the product at our expense 🙂

We do not send notification of returns, so you should monitor the status of your orders frequently.
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