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When a product is unavailable from the manufacturer or is no longer on the market, we can offer you automatic replacement of the product by an equivalent one so that your customer does not have to wait.

Example: your customer orders a sweatshirt on your shop, but the manufacturer does not propose it any more or there is an incident on its stock.

Well, don't worry, it's not common.

Rather than waiting for the item to return to stock, you can opt for automatic replacement.

With automatic replacement, we will ship the closest product, in terms of size and quality: we will never ship an inferior product.

The price will always be that of the original product, even if the product shipped is of higher range, we will not charge you the difference.

To activate the option, it is very simple:

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