German
English
French
Go to website
Back
Articles on:
Orders
Essential information about your orders
How does the monthly discount work?
Because we love you, we want to reward your efforts. This is why we have set up a discount grid when you reach a certain number of sales per month of products in the T-pop catalogue: these discounts will allow you to increase your margin. The tiers are reset on the 1st of each month, a discount will automatically be allocated based on the turnover (number of sales) achieved during the completed month within the T-Pop application. The formula is as follows: Total amount of orders without
Some readers
How do I cancel an order?
How do I cancel an order? You can cancel an order as long as it has not been put into production in your dashboard. We allow a minimum of 24 hours before placing your order in production, so you must intervene during this period. It is important to cancel the order from your T-Pop space To cancel an order, go to your T-Pop space. Click on "Orders" then on the shop. Click on "Order Details". On the order details page, click on "Cancel Order". 