Technical constraints
🔥 What not to do for a trouble-free process
On your external store, never duplicate a product created by TPOP: it will not be taken into account by our system if a customer orders it from you.
Do not delete or modify "SKUs".
Do not modify or delete the variants created (size / color), do not reverse the options (do not put the size in place of color and vice versa).
Do not change the product type / "Distributeur" - "Vendor".
Do not mark your orders orders as processed: we will do this automatically. If you process your orders orders, we won't be able to update your customers' tracking numbers, and you won't be able to cancel orders from our dashboard.
Do not delete an ordered product from your shop until it has been dispatched: this may cause production problems.
If you place your orders orders manually from an external CMS, remember to select the destination country carefully (it is often forgotten): if this is not the case, you will be billed at the most expensive rate, that of a worldwide delivery.We cannot rectify this billing once the order has gone into production, nor can we grant refunds (the operation is costly in terms of time and labor). We therefore strongly advise you to use the platform's creation module for orders , which will save you the costs sometimes associated with external CMS.
🔥 Do's and don'ts for top-quality print results
Fluorescent
Whatever the substrate, colors FLUO should be avoided: fluorescent rendering is not printable.
If you send us a file with integrated colors fluorescents, we'll print with the closest approximation. The same applies to any specific colors (gold, silver, mirror effect...).
Semi-Transparency
In design, semi-transparency refers to everything between full opacity and complete invisibility. It allows background elements to show through to varying degrees, depending on its intensity. This technique is often used to create effects of depth or texture gradients. While interesting in theory, it is unfortunately incompatible with digital printing.
This type of printing works by applying solid colors using concentrated pigments, which cannot be diluted. This means there are no intermediate results: a color is either printed or it is not.
Therefore, a shadow added to your design might result in a print that looks entirely different from what you see on your computer screen.
Additionally, to ensure the visibility and durability of your prints, a white base layer is applied first. If your design contains semi-transparent areas, this base will inevitably show through, altering the final appearance.
We therefore encourage you to remove any semi-transparent elements from your designs. Don’t worry—your creations will still look stunning without this effect!
Image quality
The higher the resolution of your image, the more detailed your product.
As far as the dimensions of your visuals are concerned, be sure to send images at least 2000 pixels wide (and 5000 pixels maximum), in 150 DPI : the rendering will be top-notch.
However, even if our printers enable us to render your visuals with the utmost precision, textiles are less defined than a sheet of paper: micro-details may not appear properly, so bear this in mind before sending your visuals.
On your external store, never duplicate a product created by TPOP: it will not be taken into account by our system if a customer orders it from you.
Do not delete or modify "SKUs".
Do not modify or delete the variants created (size / color), do not reverse the options (do not put the size in place of color and vice versa).
Do not change the product type / "Distributeur" - "Vendor".
Do not mark your orders orders as processed: we will do this automatically. If you process your orders orders, we won't be able to update your customers' tracking numbers, and you won't be able to cancel orders from our dashboard.
Do not delete an ordered product from your shop until it has been dispatched: this may cause production problems.
If you place your orders orders manually from an external CMS, remember to select the destination country carefully (it is often forgotten): if this is not the case, you will be billed at the most expensive rate, that of a worldwide delivery.We cannot rectify this billing once the order has gone into production, nor can we grant refunds (the operation is costly in terms of time and labor). We therefore strongly advise you to use the platform's creation module for orders , which will save you the costs sometimes associated with external CMS.
🔥 Do's and don'ts for top-quality print results
Fluorescent
Whatever the substrate, colors FLUO should be avoided: fluorescent rendering is not printable.
If you send us a file with integrated colors fluorescents, we'll print with the closest approximation. The same applies to any specific colors (gold, silver, mirror effect...).
Semi-Transparency
In design, semi-transparency refers to everything between full opacity and complete invisibility. It allows background elements to show through to varying degrees, depending on its intensity. This technique is often used to create effects of depth or texture gradients. While interesting in theory, it is unfortunately incompatible with digital printing.
This type of printing works by applying solid colors using concentrated pigments, which cannot be diluted. This means there are no intermediate results: a color is either printed or it is not.
Therefore, a shadow added to your design might result in a print that looks entirely different from what you see on your computer screen.
Additionally, to ensure the visibility and durability of your prints, a white base layer is applied first. If your design contains semi-transparent areas, this base will inevitably show through, altering the final appearance.
We therefore encourage you to remove any semi-transparent elements from your designs. Don’t worry—your creations will still look stunning without this effect!
Image quality
The higher the resolution of your image, the more detailed your product.
As far as the dimensions of your visuals are concerned, be sure to send images at least 2000 pixels wide (and 5000 pixels maximum), in 150 DPI : the rendering will be top-notch.
However, even if our printers enable us to render your visuals with the utmost precision, textiles are less defined than a sheet of paper: micro-details may not appear properly, so bear this in mind before sending your visuals.
Updated on: 20/11/2024
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