Adding a customer message
When placing an order in your store, your customers can leave a note or message on the shopping cart page.
🎁 This option is free
The aim of this space is to let your customers add a little note to the document accompanying each order (the packing slip): this way, if it's a gift, the person receiving the parcel will appreciate the surprise all the more.
This option is different from the personalized message, which is set in your TPOP account settings (branding, with colors and logos) and is used to highlight your brand.The customer message should only be filled in when your customer has asked you to leave a note.
To add a message, simply go to your list of orders in your TPOP space, then add the message in the dedicated space.
Your packing slip will then look like this:
Technical constraints
The message must be a maximum of 160 characters
Emojis or non-alpha-numeric characters will not be printed
The addition of a message is possible as long as your order is not in production
For Etsy and WooCommerce, the "order notes" option is enabled by default.
🎁 This option is free
The aim of this space is to let your customers add a little note to the document accompanying each order (the packing slip): this way, if it's a gift, the person receiving the parcel will appreciate the surprise all the more.
This option is different from the personalized message, which is set in your TPOP account settings (branding, with colors and logos) and is used to highlight your brand.The customer message should only be filled in when your customer has asked you to leave a note.
To add a message, simply go to your list of orders in your TPOP space, then add the message in the dedicated space.
Your packing slip will then look like this:
Technical constraints
The message must be a maximum of 160 characters
Emojis or non-alpha-numeric characters will not be printed
The addition of a message is possible as long as your order is not in production
Activate the "notes from orders" option in your store
For Etsy and WooCommerce, the "order notes" option is enabled by default.
Updated on: 16/09/2024
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