Cancel an order
Does your customer wish to cancel their order?
If you wish to respond positively to their request and cancel it, that's easy.
Go to the order, then click on the button at the top right. At the very bottom is the button (with a cross) to cancel the order.
Please note : in some cases, it may not be possible to cancel an order (if it's a print-on-demand product and the order is already in production, for example).
If you wish to respond positively to their request and cancel it, that's easy.
Go to the order, then click on the button at the top right. At the very bottom is the button (with a cross) to cancel the order.
Please note : in some cases, it may not be possible to cancel an order (if it's a print-on-demand product and the order is already in production, for example).
Updated on: 05/09/2024
Thank you!