Getting started
Add your domain name
Do you already have your own TPOP store (mystore.tpopsite.com for example) and want to take it to the next level? With a personalized domain name, you can increase your reputation at low cost. In order to transform mystore.tpopsite.com in mystore.com, you'll need to carry out what's known as a DNS modification. It's a technical operation that may seem complex, but it's not. What are dns? DNS is like an address book foSome readersContent management
1. How do I create content? To create posts, go to the "Content" page. This page contains all your content, whatever its type (page, blog, help center... etc.). You can filter articles using the "Filter by section" button, and modify, delete or link several articles at the same time by selecting them. To create a new article, simply click on the "+ New article " button: Contents page 2. Using the conSome readersCreate a page on my store
First of all, what's a "page"? A page is an element of your site that allows you to expose informative content to your customers. This could be your general terms and conditions of sale (mandatory), your contact details, an "about us" page... How does it work? Go to "Pages", and a list of your created pages will appear. You can then create a new page, edit an existing one, or delete a page (except for "Few readersMake my store visible
This is it. My TPOP store store is ready... My products are created... But hey, why can't I access it? So it's quite simple: access to the stores is password-protected by default. Make your super-hot boutique visible in 6 clicks (yes, we counted them): Let's start by going to the platform's home page. Once here, click on the "Settings" link in the left-hand menu. (https://assets.tpop.com/tpoFew readersManaging your TPOP store
Before you can start creating and selling your products, you first need to configure your store. Don't worry, we're here to help. Just follow the steps below and everything will go smoothly. In your space, on the left, you'll find the settings section. Let's start with the "Manage your store" section. Store visibility A very important section. It allows you to : Define your store names and titles (useful for SEO) Make your store visible to the world Make your store visibleFew readersAdd your own products
On your TPOP site, not only do you have the option to create personalized products by TPOP, carefully prepared and shipped by our teams, but you can also add your own products, whether they are physical or digital, through our product creation tool. The option to add your own products is not available with the free plan: With the free plan, you can create 100% personalized products from the TPOP catalog, which will be shipped by us. However, if you want to sell products that are not from ourFew readersPopAI, your AI assistant
Discover PopAI, the artificial intelligence tool we've made available to simplify your life. With PopAI, customizing your site has never been easier or more intuitive. Go to "Settings" "Branding" : Go to the Branding page To get started, all you need to do is fill in a few essential details on the Branding page. Displaying the Branding page (https://assets.tpop.com/tpop/gallery/pika-1724226929478-1xlargFew readersCustomer note on cart page
A really interesting function is the personalized customer note: with a simple click, you can allow your customers to leave a note to accompany their order. Go to "Manage your store" and you'll find the "Personalized customer note" function. By activating this option, you'll see a message on your shopping cart page telling your customersFew readersCustomize my store
Here, you can customize your store as you see fit. It's ultra-simple, fast and modifications are instantaneous! Here are the many options available to you when you don't have a subscription: Choosing the main and secondary colors for your site The font used on your store Choosing your logo Your store favicon Button style (rounded, rectangular, shaded or modern) Your home page image The different welcome texts Displaying new products A choice of home page blocks Then, ifFew readersStore texts and translations
This page is magic It allows you to modify all the elements of your store, whatever the language. Example: You've set up your store in English, but the text of the "add to cart" button doesn't suit you, so you'd prefer to replace it with "add to my lovely cart". Nothing could be simpler: Select your store language Search for "add to cart". Change text Register That's all there is to it. This way you can customize your entire store.Few readersEditing a theme
The TPOP theme editor lets you modify countless elements, in several languages (unlocked according to your subscription). Explanations of the theme editing page Preview control buttons: the first button lets you navigate through the different pages of your theme that can be modified. The other two allow you to adjust the page size for mobile or desktop viewing. This section includes the language change button (allFew readersAdvanced Coupons
feature "Advanced Coupons" lets you create multiple coupons and define a wide range of conditions for each one. You can customize each coupon according to specific criteria, such as discounts based on purchase amount, offers with a defined quantity of uses, or time-limited promotions. This flexibility enables you to target your campaigns more precisely, offer attractive benefits to your customers, and optimize your marketing strategies. Thanks to these advanced options, you can maximize the eFew readersInstalling a theme
How do I install a theme? When you first enter the administrator interface, the default TPOP theme is already installed (a good start). To change your theme, simply go to "Settings" and click on "Theme store ". Theme store Now all you have to do is implement the theme of your choice by clicking on the "Install" button. Select a theme from the theme store (https://assets.tpop.com/tpop/gallery/pika-1724Few readersCreate a content type
A content type allows you to organize all your content by section. By default, the "Blog" and "Page" sections are installed on your stores. They cannot be deleted. On your tpopsite, you can create new sections and assign content to these sections. For example, you can create the "Help" section and assign documentation articles to it. 1 - How do I create a content type? To add a new type of content, go to Contents Site sections and click on "Add a section ". Site sectiFew readersURL redirections
Redirects allow you to change the destination of a given URL on your Tpopsite. It's a 301 redirect that allows you to retain the benefits of your SEO. To use redirections, go to Settings Shop management Redirections . On this page, you can add all the redirections you wish to perform on your site. Store management page CrFew readersMenu management
To customize your menus, go to Settings Shop management Navigation . Store management page 1 - Create a link in my menu Menus page From the two tabs "Top menu" and "Bottom menu", you can customize the main navigation links of your TpopStore. You can set the language of each menu, and you'll need to customize each laFew readers
Shipping
Automatic delivery calculation
For "print on demand" products shipped with TPOP, the shipping costs displayed in your TPOP store are calculated automatically: we apply the exact amount we charge you, so you don't have to make any complex calculations. For other integrations (Shopify, Etsy...), shipping costs will be defined directly on the integration. It's easy to offer your customers free delivery on purchases over a certain amount. All yFew readersRound up total delivery amount
Sometimes, the delivery rules calculated lead to a non-"merchant" delivery amount being displayed on your payment page. For example, if the calculated delivery is 5.83 EUR and the basket contains 30 EUR of products, the total amount will be 35.83 EUR. Psychologically, it will be more pleasant for your buyer to see an amount of 36 EUR. To activate this automatic rounding calculation, simply go to "Settings " then "Delivery" , then tick the dedicated box (don't forget to save). (hFew readersCustomized delivery rules
We'll guide you through the super-simple delivery rule creation system. 1 - Creating custom delivery rules To use it, go to " Settings ", then click on " Delivery ". In the " Customized shipping rules " box, you can choose a condition for calculating your shipping costs. Two choices are available: Order amount Item weightFew readersActivate free delivery on my store
Would you like your customers to benefit from free delivery? Excellent idea. Nothing could be easier: go to "Settings " then "Delivery ", where you'll find the box reserved for free delivery. When you check the box, you'll be able to define an amount above which delivery will be displayed as "free" in your store.Few readers
Apps
TPOP Reviews
TPOP Reviews is a powerful application that lets you collect and create customer reviews, then display them directly on your product pages. With feature, you can boost your visitors' confidence by showing them positive feedback from existing customers. To install it, go to "Applications " to install and activate the application: Installing TPOP Reviews Once the application has been installed and activated, goSome readersFacebook Live Chat Messenger
Why use Facebook Messenger live chat? Adding Facebook Live Chat to your online store offers several notable advantages : Immediate assistance: Customers can ask questions or express concerns directly via chat, receiving a rapid response and improving their shopping experience. User engagement: Live chat promotes user engagement by allowing them to interact with your brand in real time. This can lead to increased brand loyalty and conversion rates. Optimized customer support: FaFew readers
General questions
Free or paid subscription?
Our free offer is rich in tools and functions, making it easy to get started. Your online store can be set up very easily. However, if you'd like to go one step further and get an optimized online store with no limits, we offer easy-to-understand subscriptions. In a nutshell: Free version You can only offer for sale on your store products printed onSome readersWho pays me? What does it cost?
It's simple: Your customer pays you directly No transaction fees Let's go into more detail When you set up your TPOP store, you'll be able to add the payment methods with which you'd like to be paid. We now offer Stripe and Paypal. When a customer orders from your TPOP online store, they pay you directly using the chosen payment method: TPOP doesn't intervene, it's your transaction. 1. Ordering external or digital products You read that right: TPOP takesFew readersHow do I connect my domain name?
Already have a domain name and want to link it to your TPOP store? Just follow this tutorial, which explains everything in detail.Few readersEco-responsible hosting?
To take our ecological approach even further, it made sense to work with a hosting provider with environmentally-friendly data centers. We now have a strong partnership with Scaleway . Based in France, this company boasts one of the most efficient and environmentally-friendly data centers in Europe. Opened in 2018, it consumes 30% to 40% less energy and 90% less water than a standard datacenter. This cooling system, called adiabatic, has been patented by ScalewayFew readers
Order management
Cancel an order
Does your customer wish to cancel their order? If you wish to respond positively to their request and cancel it, that's easy. Go to the order, then click on the button at the top right. At the very bottom is the button (with a cross) to cancel the order. Please note : in some cases, it may not be possible to cancel an order (if it's a print-on-demand product and the order is already in production, for example).Some readersCustomer tracking page
Would you like to access your customer's order tracking page? This may be to simply get a glimpse of it or to send it to her. It's very simple: go to the order page, then click on the badge at the top of the page. Hop.Few readersInvoice management
When a customer places an order on your TPOP store, we automatically generate the invoice for your customer, for you, in PDF format. Your customers can access it from the order tracking page. Would you like to download it? It's really easy. Go to the order, then click on the button in the top right-hand corner, where you'll find the link to the invoice.Few readersPrint delivery note
When a customer places an order in your store, we automatically generate the packing slip for you, in PDF format. This document should be included, if you wish, in the orders you send yourself: it's a summary of the order, but without any indication of the price. It's therefore completely different from an invoice. How to get there : Go to the order, then click on the button in the top right-hand corner, where you'll find the option to print the packing slip. (https://assets.tFew readers